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  • Easy peasy. Shane was very helpful and got my cracked screen repaired as needed. Reasonably priced and friendly service. Warranty is a nice surprise. Totally recommended.
    Nomad F.
  • I would definitely recommend this place to anyone. The staff is very friendly. I went on my lunch break and they finished fixing my iPhone 5s within 15 minutes. Prices were very reasonable compared to others.
    Nidia C.
  • Super friendly and professional. Overall I had a stellar Mac computer repair experience at my home office. I would use them again and recommend to anyone in need of certified Apple help.
    Sharon P.
  • I dropped my iPhone and completely shattered the screen. Although I have insurance, my deductible was $170 so I explored the costs of just replacing the screen. Thank goodness I did; thank goodness I found MetroMacs. I was able to set up an appointment with MetroMacs online. Once there, they had my phone screen replaced and looking like new in 10 minutes for $110. I would highly recommend MetroMacs to anyone looking to replace an iPhone screen. They have great prices (best I found when calling around) and excellent service.
    Jessica N.
  • I found MetroMacs by just searching on Google and they happened to be conveniently located near my office so I thought I'd give it a try. Their website was very straightforward and clearly laid out pricing options. They offer online appointments and send text confirmation and reminders. I was able to get an appointment for the next day over lunch (they had earlier availability). I arrived ten minutes early and was helped right away and was out the door with a new screen ten minutes later. The man who helped me was also very friendly.
    Lindsay L.
  • I am an IT systems manager for a large corporation in Kansas City and I have worked on and off with Shane over the years on various projects typically dealing with implementation strategy for our group of Macs and Apple devices. He has shown consistent professionalism and keeps us in the loop regarding the latest in security and network protocols, which is obviously our biggest concern on all fronts.
    Mark S.
  • 5 stars all the way! Andrew from Metro Macs helped our law firm switch over from Windows PC/Server to Macs after coordinating our equipment purchase at Micro Center. This was a month ago and we are still running solid. The new server was preconfigured and ready to go. From helping us set up our domain to being able to use my iPad in the courtroom to securely connect to our office server is exactly what we wanted. While we had a learning curve at first they helped us the entire way. Needless to say I highly recommend this business if you need competent network and Mac help.
    Shelly W.
  • Our family experienced outstanding service from Shane (our service technician) whom visited our home last week. He was punctual, pet friendly, and went right to work after explaining what he was going to do first. Everything is still running perfectly since he left! After all of the stress from not knowing what all was wrong with our iMac, it was relieving to finally have it fixed without going through the hassle and chaos inside the Apple Stores! Thanks again for the painless experience!
    Fred A.
  • Andrew did an awesome job on my Dad's iPad. At first he thought I went out and bought him a new one for Father's Day. We had a good laugh because he didn't even think it could be fixed and there is was like new. I really appreciated how they were able to be accommodating as a last minute gift idea. Amazing service.
    Stacy H.
  • I foolishly put my unprotected iPhone on my car hood in order to load some packages into the car. I turned just in time to see my phone slide off, making a nice arc on its way to the concrete driveway. The screen was completely shattered. Using their web site, I made a 2:00 pm appointment with MetroMacs. My screen was replaced the same day, and my phone is good as new. MetroMacs prices are very reasonable, and their service is friendly and quick! I definitely recommend them, and I will use them again if the need arises.
    Ben M.

Introduction to MetroMacs

Where it all started…

Officially co-founded and incorporated in the Summer of 2008 by Shane Blanchett and Ian Allen after many years of hands-on professional experience supporting the Apple Macintosh platform within the local residential and business communities. Since it's inception, the company has grown rapidly and has taken residence in the Lighton Tower corporate office conveniently located in Overland Park, KS. MetroMacs continues to constantly keep up to date on the latest technology trends and the best Apple support solutions around. We love building relationships with other local area businesses and strategic partnerships in order to help provide an even higher level of service. Now going into our 7th year in business, we are well on our way! Our current offerings include a wide-range of Apple consulting services, managed service plans, training, monthly proactive support subscriptions, Mac OS X, Server and iOS MobileDevice Management and technical support; as well as Macintosh and iPhone hardware repairs. You’ll be pleasantly surprised at the level of expertise you've tapped into working with MetroMacs. We know Mac hardware and software inside and out.

Our Mission

We strive to provide and implement the very best in Apple Technology & Support Services for the greater Kansas City, MO area and Metro-based Mac users, professionals and businesses. Some of the components for our success consist of a key focus and dedication to Apple platform, superb customer service, extremely intelligent & consultative technicians, first-time fixes and very fast response times. MetroMacs offers an expert team of Apple Certified Technicians and experienced IT professionals. Whether you would like to bring your Mac or iPhone by our office, have us swing by to pick it up or come out to work on-site. We are here to assist with any of your Apple related support issues. Maybe you just need some advice in purchasing a new Mac? We can help with that that too!

Our Philosophy

We believe patience is the key to an excellent support experience. And at MetroMacs, we have plenty of it. We pride ourselves on being able to explain difficult or confusing computer issues to people who don’t have a technical background. It’s okay if you don’t always understand your computer, but sometimes it's helpful to know what the cause of the problem was and the steps that were required to resolve it. We will let you know what we did and how we did it, in easy-to-understand language that helps you feel more confident about your Mac.

You can be comforted by the fact that we are a Mac shop first and foremost. We believe that by helping you understand what we know, we can grow stronger and more helpful. If we are doing our job, you should feel like you don't need us. But in reality, we are only a phone call away. We are not like some support companies that direct you to a voicemail box when you need support the most. And our phones are always answered during office hours by technicians. Non only that, we also maintain a real-time help desk system for our managed clients that prefer to relay urgent or non-urgent issues or projects to be completed during their next scheduled visit.

Creative Troubleshooting

There are some folks that choose to solve problems using a hard-to-follow manual or by spending hours researching Google. However, it takes certain skill sets and experience to troubleshoot problems that don’t fit the usual mold. We thrive on the challenge of the unusual. We will work to fix your problem and then move to maintain your Mac with a preventive plan to minimize issues down the road.

Lastly, if we don't have an immediate solution to your problem, we will leverage our resources and professional contacts to get to the bottom of it. You can be rest assured that we will tirelessly address the issue until we do find a solution that gets your Mac running smoothly again You won't find a better team of Apple support folks in the Kansas City area that are passionate as we are about providing world class support services. After all, Apple is our lifeblood. Give us a try and let us show you how working with a team that actually cares can make all the difference in the world!